Truck Haters Technology
ONE PLATFORM.
EVERY TIRE. EVERY ORDER.
The Truck Haters platform connects customers, sales, operations, documents and fulfillment activity in one role-aware system—on desktop and mobile.
Connected Platform
Role-Aware System
Customer Portal · Sample Order
Sales
Received
Operations
Coordinating
Documents
Connected
Active Order
In Transit
Invoice
Available
Delivery
Scheduled
01 — One System, Multiple Roles
ONE SYSTEM. THE RIGHT VIEW FOR EVERY ROLE.
Each person sees the tools and information required for their responsibility while working from the same connected operation.
Order Status
Invoices & Receipts
Customers Capabilities
- Browse commercial tires
- Select quantities and fulfillment options
- Submit orders
- Follow order status
- Access invoices and receipts
- Review order history
- Use Buy Again when eligible
02 — One Connected Order
ONE ORDER. EVERY TEAM IN SYNC.
Customers place orders, sales supports the relationship, and operations coordinates fulfillment—all through the same connected order record.
Customer submits an order
Sales receives account visibility
Operations coordinates fulfillment
Customer receives an updated order status
Invoice and receipt documents remain connected
View the same order from:
03 — Customer Purchasing Experience
COMMERCIAL TIRE PURCHASING, CONNECTED.
Buy commercial tires, choose available fulfillment options, follow orders and keep purchasing documents accessible from one account.
Mobile Experience
04 — From Catalog to Fulfillment
FROM CATALOG TO FULFILLMENT.
Find the correct tire
Search by size, position and manufacturer.
Select quantity
Choose the quantity for your operation.
Choose fulfillment
Select an available location or fulfillment method.
Review payment
Review payment and available account-credit options.
Submit the order
Review order details and submit securely.
Follow order status
Monitor progress through pickup or delivery.
Access invoice or receipt
Download available documents connected to the order.
Repeat a previous order
Repeat eligible orders using Buy Again.
05 — Documents and Communication
ORDER DOCUMENTS, WITHOUT THE CHASE.
Keep invoices, receipts and payment information connected to the customer account and corresponding order.
Invoices
Review and download available invoice documents.
Receipts
Access receipts and payment confirmation documents.
Payment History
Review recorded payment activity and balances available to the customer.
Supported Notifications
Receive supported order, invoice and receipt communications through configured email or SMS workflows.
06 — Mobile Experience
THE PLATFORM MOVES WITH YOU.
Access commercial tire purchasing and order information through the Truck Haters mobile experience.
Tire Catalog
Order Status
Invoices
07 — Built Around Real Operations
BUILT AROUND THE WAY TIRE OPERATIONS ACTUALLY WORK.
Truck Haters connects the commercial tire purchasing lifecycle without forcing customers and teams to manage every step through disconnected calls, texts and spreadsheets.
Catalog & Inventory Visibility
Browse commercial tires and view product availability.
Customer and Location Management
Manage customer accounts and multiple operating locations.
Orders & Fulfillment
Process orders and coordinate pickup or delivery.
Invoices, Payments & Receipts
Keep documents and payment records connected to each order.
Role-Based Operational Workflows
Each role sees the tools and information for their responsibility.
08 — Responsible Access
THE RIGHT INFORMATION. THE RIGHT ROLE.
Authenticated experiences and role-based visibility help ensure each user sees the tools and information appropriate for their responsibility.
| Capability Area | Customers | Sales | Operations | Technicians | Office Management |
|---|---|---|---|---|---|
| Tire Catalog & Ordering | |||||
| Order Status Tracking | |||||
| Fulfillment Coordination | |||||
| Invoices & Receipts | |||||
| Assigned Jobs | |||||
| Account Management |
Technology Supporting Real Distribution
09 — Technology FAQ
TECHNOLOGY FAQ.
Customers can browse commercial tires, select quantities and fulfillment options, submit orders, follow order status, access invoices and receipts, review order history, and use Buy Again when eligible.
Yes. Customers can browse the commercial tire catalog, select sizes and positions, choose fulfillment options, and submit orders through the Truck Haters portal.
Yes. Order status tracking is available through the portal. Customers can follow each order from submission through pickup or delivery. This is order-status tracking, not live GPS tracking.
Yes. Invoices, receipts, and payment records are accessible from the Truck Haters portal whenever customers need them.
Yes. Order history is available in the portal, and eligible previous orders can be repeated in fewer steps using the Buy Again feature.
Yes. The portal supports multi-location purchasing so customers can coordinate tire orders across terminals, yards, and operating locations from one connected account.
Yes. The Truck Haters mobile experience is available on the Apple App Store, providing access to tire purchasing, order status, invoices, and account information on the go.
Customers, sales team members, operations staff, technicians, and office management can access the portal with role-based visibility appropriate to their responsibility.
No. Each role sees the tools and information appropriate for their responsibility. Role-based visibility helps ensure users access what they need without exposing information outside their scope.
Public pricing is not displayed without an account. Commercial tire pricing is available through the authenticated portal experience.
SEE THE PLATFORM BEHIND THE DISTRIBUTION.
Explore commercial tires through the portal or create an account to experience the connected purchasing system.
09 — Contact
Let's Move Your Fleet Forward.
Whether you need commercial tires, a volume purchasing program or distribution support, our team is ready to help.
Headquarters
Chicago, Illinois — United States